Support #7288

[SCP ID :##3733##] : KFH Online : Instant Transfer :Transaction Failure Session Expired on 20/03/2017

Added by Zahir Abd Latif over 7 years ago. Updated over 7 years ago.

Status:Closed - End of life cycleStart date:March 20, 2017
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY BIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request.

Customer called to advise on Instant Transfer transaction failure due to session expired after she keyed in the TAC. The beneficiary account holder claimed did received the fund. We would like to seek your assistance to check & revert with an outcome.

Card No : 4678039600057559
Transaction Date & Time : 20/3/2017 & 1.31PM & 1.32PM
Amount : RM 99.80 x 2 = 199.60
Beneficairy Account No :512884006757 - MBB

History

#1 Updated by Zahir Abd Latif over 7 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Update by Hafiz,Mar 24, 2017 05:44 PM:-

Salam Ashikin/Shahrul,

New patches is ready to deploy to STG server. Please the patches from below path;-

/10.20.8.35/internet banking/20170324_consumer_ibft_logger

#2 Updated by Zahir Abd Latif over 7 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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