Support #7339

[SCP ID :##3753##] : M2U not sending mail notification after TD transaction.

Added by Zahir Abd Latif over 7 years ago. Updated about 7 years ago.

Status:Closed - End of life cycleStart date:March 30, 2017
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:

please as check as M2U not sending mail notification after TD transaction,

History

#1 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian over 7 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Rayvandy Gabbytian to Zahir Abd Latif

Dear Zahir,

I have replied to Wahyu via email as follows. Now we are waiting for his feedback.
Since this is the existing flow, Amy advised to stick with current. Probably refer to Amy for further discussion about this.

Thanks.

Pak Wahyu,

As per existing flow in production, there is no email notification features for TD.

Thanks.

Gabby,

Is this a bug or a request?

Pak Wahyu,

It shall be categorized as request.

Thanks.

Gabby,

What I Mean is there any request to remove or not using mail notification for this TD transaction?

Every financial transaction should have mail notification.

Pak Wahyu,

Sorry I’m not sure. To answer your question, no there was no request to remove the mail notification in TD transaction. But also there is no request to add the notification as well in production environment previously. Probably you can cross check with existing FSD/TSD.

You also may want to escalate this issue to my supervisor/manager.

Thanks.

#2 Updated by Zahir Abd Latif over 7 years ago

Update by Amy, Apr 4, 2017 04:46 PM:-

Melie, 

Need to be clear on this. This is an issue reported by Wahyu to our Support Portal. It is not related to TD Interest Rates enhancement. 
You may verify this with Wahyu.

Also, you and Aditya are contradicting each other on the email notification requirement for financial transaction. 
Please confirm whether email notification is a must or not for financial transaction. 

For this change request, we need a proper BRD to state 
1. when the email notification should be sent? on success? on failure? 
2. for which financial transactions? 
3. to who?
4. the content of the email notifications

#3 Updated by Zahir Abd Latif about 7 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 0 to 100

Issue closed in SCP.

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