B - Production Support » KFH Support

Hi,
Kindly attend below request:

We received FTT error exception as below. Please help to investigate and revert.

Thanks

Transaction Id: 201704070000240879 Amount: 6945.47 my.com.kfhbib.error.exception.IBServiceException: at my.com.kfhbib.error.handler.IBErrorHandler.createServiceException(IBErrorHandler.java:172) at my.com.kfhbib.hibernate.utils.HibernateGenericDBUtils.persistSaveOrUpdate(HibernateGenericDBUtils.java:218) at my.com.kfhbib.enterprise.services.bib104_fundtransfer.ftt.IBFttResultsServices.logTransaction(IBFttResultsServices.java:1622) at my.com.kfhbib.enterprise.services.bib104_fundtransfer.ftt.IBFttResultsServices.getFttResults(IBFttResultsServices.java:237) at my.com.kfhbib.controller.actions.bib104_fundtransfer.ftt.IBFttResultsAction.execute(IBFttResultsAction.java:108) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525) at my.com.kfhbib.web.utils.IBActionServlet.doPost(IBActionServlet.java:81) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at my.com.kfhbib.web.utils.SetSessionTimeout.doFilter(SetSessionTimeout.java:95) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:175) at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:74) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.jboss.web.tomcat.tc5.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:156) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199) at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282) at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:767) at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:697) at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:889) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:595)