Support #7377
[SCP ID :##3784##] : eCustody Production - user unable to login with error page
| Status: | Closed - End of life cycle | Start date: | April 10, 2017 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
User reported unable to login to eCustody Production and hit error page. Log file already send to penril support of eCustody system.
Please assist to check and revert.
History
#1
Updated by Najmi Pasarudin over 7 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#2
Updated by Najmi Pasarudin over 7 years ago
- Status changed from Development / Work In Progress to Pending Customer Feedback
- Assignee changed from Najmi Pasarudin to Zahir Abd Latif
- % Done changed from 0 to 100
Email from Lee Siew Peng on 10/4/2017
Hi Najmi,
Just confirmed with user, client able login now with perform first time login as per our advice.
Thanks for your help.
#3
Updated by Zahir Abd Latif over 7 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.