Support #7444

[SCP ID :##3838##] : TAC Issue | Invalid TAC number

Added by Zahir Abd Latif over 7 years ago. Updated over 7 years ago.

Status:Closed - End of life cycleStart date:May 15, 2017
Priority:ImmediateDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request.

We received some complaints on invalid TAC upon confirmation on IB transaction. Please help to investigate soonest possible.
Below is the details

History

#1 Updated by Zahir Abd Latif over 7 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Update by Hafiz, May 18, 2017 02:45 PM:-

Salam Ashikin/Shahrul

From our investigation. We notice only Framework 1 (kfhib03) only have TAC issue. This issue happen when one of tac table is not update 
when user request the TAC and system throw error when try to verify TAC with DB because data not match. We cannot find any database error 
for this issue. 
Our suggestion is to restart Framework 1 and deploy new patches for able to trace error when insert data to database. We will deliver 
the patches after been tested.

May 23, 2017 12:01 PM:-

Salam Ashikin/Shahrul

New patches is ready to deploy to Staging server. Please get new patches at below path :-
//10.20.8.35/internet banking/20170519_3838_tac_log

#2 Updated by Zahir Abd Latif over 7 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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