Support #7444
[SCP ID :##3838##] : TAC Issue | Invalid TAC number
Status: | Closed - End of life cycle | Start date: | May 15, 2017 | |
---|---|---|---|---|
Priority: | Immediate | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY RIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request.
We received some complaints on invalid TAC upon confirmation on IB transaction. Please help to investigate soonest possible.
Below is the details
History
#1 Updated by Zahir Abd Latif over 7 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Update by Hafiz, May 18, 2017 02:45 PM:-
Salam Ashikin/Shahrul From our investigation. We notice only Framework 1 (kfhib03) only have TAC issue. This issue happen when one of tac table is not update when user request the TAC and system throw error when try to verify TAC with DB because data not match. We cannot find any database error for this issue. Our suggestion is to restart Framework 1 and deploy new patches for able to trace error when insert data to database. We will deliver the patches after been tested.
May 23, 2017 12:01 PM:-
Salam Ashikin/Shahrul New patches is ready to deploy to Staging server. Please get new patches at below path :- //10.20.8.35/internet banking/20170519_3838_tac_log
#2 Updated by Zahir Abd Latif over 7 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.