Support #7467

[SCP ID :##3855##] : Link Account

Added by Zahir Abd Latif over 7 years ago. Updated over 7 years ago.

Status:Closed - End of life cycleStart date:May 22, 2017
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY CORUSSpent time:-
Target version:-

Description

Hi,
Kindly attend below request.

Currently we cannot link both account with CMS at CORUS due to "No Account Available". Both account are active at phoenix.

Need your help investigate and rectify this problem.

Detail :
Acc1 : KRT Taman Crystal
Acc2 : Surau An-Nur

History

#1 Updated by Hafizudin MD over 7 years ago

  • Assignee changed from Hafizudin MD to Tan Jeng Wei

Jeng wei please investigate this issue

#2 Updated by Zahir Abd Latif over 7 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Tan Jeng Wei to Zahir Abd Latif
  • % Done changed from 0 to 100

Jeng Wei, May 29, 2017 11:42 AM:-

Hi Shahrulnizam ,

As per discussed just now , the rim no is match with account number, we found that  <appl_type>SV</appl_type> for both rim no. 
The screen will show the account number list when appl_type is CK in the current Account Type.

Thanks you.

#3 Updated by Zahir Abd Latif over 7 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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