Support #7614

SCP ID :##3982##] : IBG OFI Window 1, 2 - 28072017

Added by Zahir Abd Latif about 7 years ago. Updated about 7 years ago.

Status:Closed - End of life cycleStart date:July 28, 2017
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY IBGSpent time:-
Target version:-

Description

Hi,
Kindly attend below request.

Please advice on contigency step to process window 1 and window2 as no job triggered for window1 and window2 (28072017)

Please assist urgently

History

#1 Updated by Zahir Abd Latif about 7 years ago

Hafiz, Jul 28, 2017 04:16 PM:-

Salam Samsul Kamal,

Explanation and chronology for IBG OFI failed for window 1 & 28/07/2017

Based from log file for windows 1 & 2 cannot fully update record at database and generate file because of mounting path is down.  The problem of mounting has been solved around 9.10 am. 
The status of record for windows 1 & 2 is still 'READY' but the "processed date" is updated. Because of status is "READY", IT generate OFI file window 2. however OFI file for windows 2 

not included all transactions in windows 1 & 2.

Because generated OFI window 2, IT only purge OFI windows 2 and generate OFI file again for windows 2. But the generated OFI file for windows 2 still not included all transactions in windows 1 & 2.

After windows 3 generate OFI file by scheduler. We try to purge window 1 & 2 and fix all data that cannot be purge because of mounting problem before. We successful generate OFI file again for window 3 
included all transactions for windows 1 , 2 and 3.

#2 Updated by Zahir Abd Latif about 7 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

#3 Updated by Zahir Abd Latif about 7 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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