Support #7658
SCP ID :##3993##] : Invalid TAC
| Status: | Closed - End of life cycle | Start date: | August 02, 2017 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request.
Please help to investigate on invalid TAC. We have received quite a number for this similar issue. One of today's case as per below, kindly assist urgently.
Acct No : 006142000656
Transaction Type : IBG transfer
Date / Time : 02/08/2017 10.08am
Logs are available at below path:
\\10.20.8.35\internet banking\IB_Issues_and_Logs\02082017_ib_logs
History
#1
Updated by Zahir Abd Latif about 7 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Hafiz, Aug 7, 2017 03:19 PM:-
Salam Ashikin/Shahrul
From our investigation. We notice data for TAC table is not updated due SQL added by other vendor is not follow Upass rule. For our solution. We update effected SQL statement to able get and update correct data. Please get deploy new patches to Staging server. Please get new patches from below path:- //10.20.8.35/internet banking/20170803_3933_invalid_tac
#2
Updated by Zahir Abd Latif about 7 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.