Support #7732
SCP ID :##4024##] : ||TRANSACTION UNSUCCESSFUL : IB 267860 : GRANDE LEGACY||URGENT!!
| Status: | Closed - End of life cycle | Start date: | August 10, 2017 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
KFH Labuan
The transaction (3rd party transfer) unsuccessful and charges debited at USD5.00 and credited back to customer at USD5,000.00 instead of USD5.00
Kindly investigate and revert to us urgently.
Transaction Details
Date/Time : 2017/08/09 11:54:59
Acc No : 888305003032
History
#1
Updated by Zahir Abd Latif about 7 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Hafiz, Aug 11, 2017 03:38 PM:-
Salam Shahrul/Ashikin Based of investigation. We found logic for revert charges is wrong. We already fix revert charges logic and provide the patches Please get new patches from below link:- //10.20.8.35/internet banking/20170811_4024_labuan_revert_charges
Issue closed in SCP.