Support #7787

SCP ID :##4053##] : customer canot print interbank transfer receipt

Added by Zahir Abd Latif about 7 years ago. Updated about 7 years ago.

Status:Closed - End of life cycleStart date:August 21, 2017
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:BIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Please help to check this issue:

Pelanggan memaklumkan telah meluluskan 6 transaksi pindahan wang melalui AGRONetBIZ pada hari ini namun hanya berjaya mendapatkan 3 resit transaksi sahaja melalui ‘Transaction Agronet History’. Manakala gagal mendapatkan baki 3 transaksi yang lain bagi transaksi berjumlah RM12,887.10, 2,881.92 and 1,848.17. Resit transaksi berkenaan diperlukan bagi dikemukakan kepada pembekal.

Mohon semakan kegagalan untuk mendapatkan resit pindahan berkenaan:-

User ID: 5683
Username: hkooii
Full Name: OOI HOOI KENG
Tel No: 045761604
Office Ext. No:
Mobile No: 60194139595
ID No: -
Address: 968 PERMATANG JANGGUS
City: PENAGA
State: Penang
Postcode: 13100
Email Address:
Role: Approver
Approver Group : A
User Status: ACTIVE

Maklumat transaksi adalah seperti berikut;
Company Name
EVERGREEN RICE MILL (M) SENDIRIAN BERHAD
Initiated By
chuyao
Approved By
hkooii
Transaction ID
20170810000000309338
Transaction Types
New Interbank Transfer
Transaction Description
-
Transaction From Account No
1007111000067133
Transaction To Account No
09010020463437
Transaction Amount
1,848.17
Total Charges
0.11
Transaction Date
10/08/2017 16:38:32
Effective Date
11/08/2017 10:06:03

Transaction Status
Accepted
Host Error Reason

Beneficiary Bank Name
Bank Islam
Beneficiary Name
BAHADOR B AYUB
Beneficiary Email

Payment Type
-
Recipient's Reference
R178 060817
Reference No.
20170810000000309338
______________________________________________________________________________

Company Name
EVERGREEN RICE MILL (M) SENDIRIAN BERHAD
Initiated By
marshita
Approved By
hkooii
Transaction ID
20170810000000309336
Transaction Types
New Interbank Transfer
Transaction Description
-
Transaction From Account No
1007111000067133
Transaction To Account No
100790006696
Transaction Amount
2,881.92
Total Charges
0.11
Transaction Date
10/08/2017 16:37:08
Effective Date
11/08/2017 10:09:01

Transaction Status
Accepted
Host Error Reason

Beneficiary Bank Name
Affin Bank
Beneficiary Name
CHNG HOI SENG
Beneficiary Email

Payment Type

Recipient's Reference
R04 07082017
Reference No.
20170810000000309336
_________________________________________________________________________
Company Name
EVERGREEN RICE MILL (M) SENDIRIAN BERHAD
Initiated By
chuyao
Approved By
hkooii
Transaction ID
20170810000000309335
Transaction Types
New Interbank Transfer
Transaction Description

Transaction From Account No
1007111000067133
Transaction To Account No
100790013236
Transaction Amount
12,887.10
Total Charges
0.11
Transaction Date
10/08/2017 16:35:26
Effective Date
11/08/2017 10:09:50

Transaction Status
Accepted
Host Error Reason

Beneficiary Bank Name
Affin Bank
Beneficiary Name
ORIGINAL STUFFS SHOP
Beneficiary Email

Payment Type
-
Recipient's Reference
R235 060817
Reference No.
20170810000000309335

ooiii.csv Magnifier (1.58 KB) Zahir Abd Latif, August 21, 2017 15:45

History

#1 Updated by Yap Kah Yan about 7 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Yap Kah Yan to Zahir Abd Latif

Root Cause: User select status Successful when printing Receipt
Solution: User select status Accepted for IBG receipt

#2 Updated by Zahir Abd Latif about 7 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 0 to 100

Issue closed in SCP.

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