Support #7927
SCP ID :##4158##] : DR issue : Unable to perform IBG at 7310 instance
Status: | Closed - End of life cycle | Start date: | October 05, 2017 | |
---|---|---|---|---|
Priority: | Immediate | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY IBG | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
This is to formalize the reported issue happend in DR which previouly sent through email. Any updates / findings on the issue?
Below is the email communication for easy reference.
From: Tengku Norashikin Tengku Hassan
Sent: Wednesday, 27 September, 2017 5:09 PM
To: Penril Customer Support <customer.support@penril.net>
Cc: IT Application <itapplication@kfh.com.my>
Subject: IBG issue (DR) at 7310
Dear Jeng Wei;
We spoke on the IBG issue error at 7310. Please find the requested log at below path:
\\10.20.8.35\internet banking\IB_Issues_and_Logs\09272017-ibg-DR
History
#1 Updated by Tan Jeng Wei almost 7 years ago
- Assignee changed from Tan Jeng Wei to Hafizudin MD
#2 Updated by Zahir Abd Latif almost 7 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Hafiz, Oct 12, 2017 04:45 PM:-
Salam Ashikin/Shahrul From our investigation, we found esb connection is wrong, Please refer esb setting from kfh_bib 7310 below for details:- esb.properties # kfhib09 - Development esb.endpoint.phoenix.ws=xmlReceiver esb.endpoint.phoenix=http://kfhi15:7003/PhoenixXAPIPS esb.endpoint.phoenix.tpi.ws=xmlReceiver esb.endpoint.phoenix.tpi=http://kfhib15:7003/PhoenixTPIPS esb.endpoint.phoenixws=http://kfhib15:7003/PhoenixWSPS #GL 2 CASA esb.endpoint.phoenixGL2CASA.ws=xmlReceiver esb.endpoint.phoenixGL2CASA=http://kfhib15:7003/PhoenixGL2CASAPS
#3 Updated by Zahir Abd Latif almost 7 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.