Task #798

C11-003: Instance 4 Error (Username retrieval)

Added by Sarinah Darsy over 13 years ago. Updated over 13 years ago.

Status:Work Completed-End life cycleStart date:February 25, 2011
Priority:NormalDue date:
Assignee:Sarinah Darsy% Done:

100%

Category:-Spent time:2.00 hours
Target version:-

Description

Access app server 2: 7410 and 7510 - image not found for username retrieve screen (image jcaptcha)

Instance app server 1: 7210 and 7310 => ok

Issue_log_C11-003-_Instance_4_Error__Username_retrieval_.doc (563 KB) Sarinah Darsy, February 25, 2011 17:53

History

#1 Updated by Sarinah Darsy over 13 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • % Done changed from 0 to 90

copy folder images from app server 1 - instance 7210 at directory:

/opt/BV1TO1/JBoss/server/bv_framwork0/deploy/kfh_consumer.war/images

to app server 2 - instance 7410 & 7510 at directory:

/opt/BV1TO1/JBoss/server/bv_framwork2/deploy/kfh_consumer.war/images
/opt/BV1TO1/JBoss/server/bv_framwork3/deploy/kfh_consumer.war/images

I suspect it is because of the cache issue. because, they dis restart the prod server but didn't clear the cache.

#2 Updated by Tan Lee Yong over 13 years ago

  • Assignee set to Sarinah Darsy

What is the status on this issue?

#3 Updated by Sarinah Darsy over 13 years ago

  • Status changed from Pending Customer Feedback to Work Completed-End life cycle
  • % Done changed from 90 to 100

Done.

No more issue on it after clear the cache and restart the server.

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