Support #8055
SCP ID :##4268##] : Registration - Account Number is not linked.
| Status: | Closed - End of life cycle | Start date: | November 09, 2017 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Customer want to register agronet, but he got error message “account is not link”
Need your advise on this issue
Below information for your reference and investigation:
1. Customer Name : EN MUHAMMAD FARID BIN SEREN
2. CIF No. : 221176256
3. Account No. : 2007401000077418
4. Transaction Date/ Time: 11:26 AM 09/11/2017
5. Type of transaction : register agronet
6. Mobile number : 0166852304
7. IC No ; 920104105635
8. ATM Card No : 4199270006321857
History
#1
Updated by Yap Kah Yan almost 7 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
Need user to provide screenshot of account number input
from the log file, account number is correct.
#2
Updated by Zahir Abd Latif almost 7 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
- % Done changed from 0 to 100
Issue closed in SCP.