Support #8120
SCP ID :##4317##] : RE: 20171130/RCMS/MY/MYSHOP7/UNABLE TO CHANGE PASSWORD/01MEDOU0X/(SD1773013/IM1294048)
| Status: | Closed - End of life cycle | Start date: | December 05, 2017 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi Stephanie,
Kindly attend below request.
Customer claimed unable to change password since 9/11/2017. HD already advised customer to clear the browsing history and try difference browser but still unable to login. Error "Your login details are incorrect. Please check and try again (E6)” 09 Nov 2017 12:36:35 MY (UTC+08:00) Reset password success
History
#1
Updated by Zahir Abd Latif almost 7 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
- % Done changed from 0 to 100
Liang Lai Choo,Dec 20, 2017 02:21 PM:-
Issue resolved. Customer managed to login and reset password. Please proceed to close item.
Issue closed in SCP.