Support #8162

SCP ID :##4363##] : Token Error for CMS

Added by Zahir Abd Latif over 6 years ago. Updated over 6 years ago.

Status:Closed - End of life cycleStart date:January 03, 2018
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY BIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Please advice as we received 2 similar issues when our new customers are unable to activate their account due to this error - TOKEN ALREADY BEEN ASSIGNED.

Below are the token id, please investigate. We are preparing the logs and will inform once ready.
2270261112
2270259560

History

#1 Updated by Tan Jeng Wei over 6 years ago

  • Assignee changed from Tan Jeng Wei to Hafizudin MD

#2 Updated by Zahir Abd Latif over 6 years ago

  • Status changed from New - Begin Life Cycle to Closed - End of life cycle
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Jeng Wei,Jan 24, 2018 03:01 PM:-

Hi Shikin,

Please run again using root ID below command :
1) cd /opt
2) find  /  -type f -name aal2sdk*

Thank You.

Issue closed in SCP.

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