Support #8162
SCP ID :##4363##] : Token Error for CMS
Status: | Closed - End of life cycle | Start date: | January 03, 2018 | |
---|---|---|---|---|
Priority: | High | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY BIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
Please advice as we received 2 similar issues when our new customers are unable to activate their account due to this error - TOKEN ALREADY BEEN ASSIGNED.
Below are the token id, please investigate. We are preparing the logs and will inform once ready.
2270261112
2270259560
History
#1 Updated by Tan Jeng Wei over 6 years ago
- Assignee changed from Tan Jeng Wei to Hafizudin MD
#2 Updated by Zahir Abd Latif over 6 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Jeng Wei,Jan 24, 2018 03:01 PM:-
Hi Shikin, Please run again using root ID below command : 1) cd /opt 2) find / -type f -name aal2sdk* Thank You.
Issue closed in SCP.