Support #8208

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[SCP ID :##4394##] : SECURITY TOKEN MDI IRAU TRADING - no user to assign

Added by Ahmad Hazri over 6 years ago. Updated over 6 years ago.

Status:Closed - End of life cycleStart date:January 25, 2018
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:BIBSpent time:-
Target version:-

Description

Hi Kah Yan

Kindly attend this case, thanks

Customer unable to assign token because there is no user to choose. Upon checking in ibam, we also unable to assign to its user.

Below are the company details:

Company Id: 308 

CIF Number: 221104467 

Company Name: MDI IRAU TRADING 

User ID: 782

Username: darwisibrahim

Full Name: muhammad darwis ibrahim

Role: Single User

Token Number: 2300323200332

History

#1 Updated by Yap Kah Yan over 6 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Yap Kah Yan to Zahir Abd Latif

Related to [Request ID :##4179##] : SALNEE HARDWARE ENTERPRISE - cannot assign token

Fixes provided at 16/10/2017

Patch released at 172.16.51.35
D:\was-workspace\01 Download WAR files from Penril\4167 + 4179 No username in dropdown list
Fixes:
To allow username in dropdown list when token status is unassigned but user token status is assigned.

Below script to update SP_STATUS to 0, after data patch will need to assigned back token to specific users.
update bib_user set SP_STATUS = '0' where user_alias = 'darwisibrahim';

#2 Updated by Zahir Abd Latif over 6 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 0 to 100

Issue closed in SCP.

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