Support #8218

SCP ID :##4399##] : IBG SI Failed - 26/01/2018

Added by Zahir Abd Latif over 6 years ago. Updated over 6 years ago.

Status:Closed - End of life cycleStart date:January 29, 2018
Priority:ImmediateDue date:
Assignee:Hafizudin MD% Done:

100%

Category:MY IBGSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Please help to investigate why all IBG SI failed on 26/01/2018. All the logs are placed at below folder:

\\10.20.8.35\Internet Banking\IB_Issues_and_Logs\01262018

History

#1 Updated by Zahir Abd Latif over 6 years ago

  • Status changed from New - Begin Life Cycle to Closed - End of life cycle
  • % Done changed from 0 to 100

Hafiz,Jan 29, 2018 02:47 PM:-

Salam Ashikin/Shahrul

Please provide us missing IBG log date 26-01-2017 4 am to 6 am

Please provide us data from production database

Schema bvuserprd

select * from ib_si

select * from ib_si_history where trunc(trnx_date) = to_date('26012018', 'DDMMYYYY');

Schema IBG

select * from ibg_entry where channel ='02' and trunc(creation_date) = to_date('26012018', 'DDMMYYYY');

Follow up and no response from user since 5 FEB 2018.
Issue closed in SCP.

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