Support #8243
[SCP ID :##4422##] : UNABLE TO LOGIN AS CA (ID-0183650) INNOBRID SDN BHD ( LOW LAY EAN )
Status: | Closed - End of life cycle | Start date: | February 13, 2018 | |
---|---|---|---|---|
Priority: | High | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | BIB | Spent time: | - | |
Target version: | - |
Description
Hi KahYan
Pls attend this case
Kindly assist on this matter Customer unable to login as CA user. Customer already try using other PC, browser, clear cache and history but still same. And also no internet connection issue at their office. Name: INNOBRID SDN BHD ( LOW LAY EAN ) Contact No: 0126630763 (sandy) Username: innobrid01 User role: CA Error message: System is currently unavailable Activity ID User Name Activity Date Activity Type Channel 20180209000000457640 innobrid01 09/02/2018 10:13:22 AM Tac Request Computer 20180209000000457639 innobrid01 09/02/2018 10:13:21 AM Login Computer 20180209000000457629 innobrid01 09/02/2018 10:08:20 AM Tac Request Computer 20180209000000457628 innobrid01 09/02/2018 10:08:19 AM Login Computer 20180209000000457618 innobrid01 09/02/2018 10:04:48 AM Tac Request Computer 20180209000000457617 innobrid01 09/02/2018 10:04:48 AM Login Computer 20180209000000457607 innobrid01 09/02/2018 09:59:45 AM Tac Request Computer 20180209000000457606 innobrid01 09/02/2018 09:59:44 AM Login Computer 20180209000000457604 innobrid01 09/02/2018 09:58:23 AM Reset Password Computer 20180209000000457598 innobrid01 09/02/2018 09:57:27 AM Reset Password Computer
History
#1 Updated by Yap Kah Yan over 6 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
Error due to deadlock.
Advised Agrobank to implement Websphere setting.
#2 Updated by Zahir Abd Latif over 6 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.