Support #8389
SCP ID :##4515##] : [dynaTrace] Informational Incident started: log4j [ERROR] M2U The current transaction has been rolled back because of a deadlock or timeout
| Status: | Closed - End of life cycle | Start date: | April 17, 2018 | |
|---|---|---|---|---|
| Priority: | High | Due date: | April 18, 2018 | |
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Gabby, please investigate just now many rows roll backed, and impact to performance and many users cannot login we put this problem with priority high (PaulusKristianto)
History
#1
Updated by Rayvandy Gabbytian over 6 years ago
- Due date set to April 18, 2018
- Status changed from New - Begin Life Cycle to Development / Work In Progress
- % Done changed from 0 to 100
Hi Zahir,
On 17 April 2018 I was on replacement leave, and issue was handled by Chee Onn.
On 18 April 2018, I have replied the email and made necessary investigation together with Bella, pending bank to make to feedback and make another decision.
Thank you.
#2
Updated by Rayvandy Gabbytian over 6 years ago
- Status changed from Development / Work In Progress to New - Begin Life Cycle
- Assignee changed from Rayvandy Gabbytian to Zahir Abd Latif
- % Done changed from 100 to 0
#3
Updated by Tommy Arryandy over 6 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
Dear Zahir, We add additional workaround as per suggested from Mr Lee Yong,
Email : [Request ID :##4515##] : [dynaTrace] Informational Incident started: log4j [ERROR] M2U The current transaction has been rolled back because of a deadlock or timeout
#4
Updated by Zahir Abd Latif over 6 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.