Support #8434

[SCP ID :##4543 ##] : IB0000283101 - FTT transaction not captured in BVMC & Corus

Added by Nurul Akmal over 6 years ago. Updated over 6 years ago.

Status:Closed - End of life cycleStart date:April 25, 2018
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi Kah Yan,
Kindly attend below request.

IB0000283101 - FTT transaction not captured in BVMC & Corus Labuan. User requested for details of FTT transaction for Swift approval.

Thank you.

History

#1 Updated by Yap Kah Yan over 6 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

May be due to DB and server error happening in KFH
Will monitor tomorrow after restart

#2 Updated by Yap Kah Yan over 6 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback
  • Assignee changed from Yap Kah Yan to Zahir Abd Latif

Issue due to restarted database but did not restart the applications at 25/04/2018
Monitored if issue still occurred at 26/04/2018 - no reports of FTT email not received by operation team after restarting server at 26/04/2018 (morning)

related to patch provided in [Request ID :##3947##] : TSV Email did not received IB0000265946

#3 Updated by Zahir Abd Latif over 6 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 0 to 100

Issue closed in SCP.

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