Change #8647

[0001040] : Admin - Force Change Password - Inaccurate Displayed Message

Added by Erni Suhaireen Zulkifli about 6 years ago. Updated about 6 years ago.

Status:Work Completed-End life cycleStart date:July 03, 2018
Priority:NormalDue date:July 09, 2018
Assignee:Erni Suhaireen Zulkifli% Done:

100%

Category:-Spent time:-
Target version:-

Description

1. Issue Description
System displayed message "Failed to change password" when user enter wrong / invalid Old Password

2. Expected Results
System should display message "Wrong existing password entered"

3. Risk / Impact
User is not able to determine the cause of the message if it displayed "Failed to change password"

History

#1 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn about 6 years ago

  • Status changed from New - Begin Life Cycle to Finished Development
  • Assignee changed from Kok Ken Wong to Erni Suhaireen Zulkifli

Hi Erni,

In current system wrong old password will display "Invalid old password", i had change the error message to "Wrong existing password entered". For that error "Failed to change password" shown on screen might be problem on integrate with AD for old password authentication.
Please test again for this error message change after tonight deployment.

Thank you.

#2 Updated by Erni Suhaireen Zulkifli about 6 years ago

  • Due date changed from July 04, 2018 to July 09, 2018
  • Status changed from Finished Development to Development / Work In Progress
  • Assignee changed from Erni Suhaireen Zulkifli to Ngoh Chee Onn
  • % Done changed from 0 to 70

Hi Chee Onn,

This issue has been retested and failed.
Same issue still persist.
Kindly recheck on this.

TQ

#3 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn about 6 years ago

  • Status changed from Development / Work In Progress to Internal Testing
  • Assignee changed from Ngoh Chee Onn to Erni Suhaireen Zulkifli

Hi Erni,

Current system not special handle for authenticate failed on Ldap, cause all failed will return one error message, which is "Failed to change password". I have handle the authenticate failed response on Ldap to "Wrong existing password entered". You may test after tonight deployment.

Thank you.

#4 Updated by Erni Suhaireen Zulkifli about 6 years ago

  • Status changed from Internal Testing to User Acceptance Test
  • % Done changed from 70 to 100

Issue has been tested and successfully passed
Send for user retest

#5 Updated by Erni Suhaireen Zulkifli about 6 years ago

  • Status changed from User Acceptance Test to Work Completed-End life cycle

This issue has been closed by user Effie at 10-07-2018

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