Support #8666
SCP ID :##4624##] : UNABLE TO DOWNLOAD STATEMENT
Status: | Work Completed-End life cycle | Start date: | July 09, 2018 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 0% | |
Category: | BIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
Please help to check, customer unable to download statement at BIB. Issue resolve once we restart the BIBServer.
Please find root cause and solution for this as the issue keep repeating.
History
#1 Updated by Stephanie Sufrapto about 6 years ago
- Assignee changed from Stephanie Sufrapto to Ahmad Hazri
Teh,
Kindly check on this ya..
#2 Updated by Zahir Abd Latif about 6 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
Dear Stephanie/Hazri,
Any updates on this issue?
Kindly update.
Thanks.
#3 Updated by Stephanie Sufrapto about 5 years ago
- Status changed from Development / Work In Progress to Work Completed-End life cycle
- Assignee changed from Ahmad Hazri to Zahir Abd Latif
Issue cause by FTP connection.
Solution asking agrobank network team to look into this.
Zahir, please close this. tq