Support #8676
SCP ID :##4632##] : Unable to bring up instance in DR
| Status: | Closed - End of life cycle | Start date: | July 11, 2018 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Need your help to check on issue encountered in DR whereby we unable to bring up 7310 instance and revert with findings.
History
#1
Updated by Zahir Abd Latif about 6 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Lizahwati,Jul 23, 2018 12:50 PM:-
Our engineer, Hazri have check with Azraf on Friday (20/07/2018) during KFHIB07 battery replacement. Below is the outcome:- 1.Both BV0 & BV1 are able to up after they restored the jboss-service.xml from backup. No more port being used error. 2.In BV0, all apps able to load properly (bvmc,kfhmb,consumer,bibmy,bibl) in BV1 however most app are having trouble to load. From the log shows that some configuration are missing and incomplete hence Hazri suggest them to get from backup, reconfigure, redeploy and retest. 3.So far Azraf yet to give feedback whether they have redeploy and reconfigure the BV1. (Azraf please confirm on the matter)
#2
Updated by Zahir Abd Latif about 6 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
There is no update and activity on this case since July 23, 2018.
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