Bug #8684
[0001060] : Participant Report - NUSR01 cannot open the downloaded file
| Status: | Work Completed-End life cycle | Start date: | July 12, 2018 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | July 16, 2018 | |
| Assignee: |  Erni Suhaireen Zulkifli | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
1. Issue Description
Downloaded the NUSR01 to my desktop, but cannot open. This will not happen when I open downloaded file NADM01.
2. Expected Results
Should able to open the file after downloaded to desktop.
3. Risk / Impact
Medium impact.
4. Steps To Reproduce
Participant Report > Search Report Name = NUSR01 > Click Download button
History
#1
Updated by Erni Suhaireen Zulkifli about 6 years ago
- Subject changed from 0001060: Participant Report - NUSR01 cannot open the downloaded file to [0001060] : Participant Report - NUSR01 cannot open the downloaded file
- Assignee set to Ngoh Chee Onn
Hi Chee Onn,
This issue has been retest and successfully replicated.
1. Download report from Browser > Failed
2. Copy report from server > Passed
3. Open report at Browser > Passed
Refer below for note added by Ming Kit:
Tested with Ken.
NUSR01 and PSR01 are having issue for "download and open" or "directly open".
While TAR01 has no issue.
#2
Updated by Ngoh Chee Onn about 6 years ago
- Status changed from New - Begin Life Cycle to Finished Development
- Assignee changed from Ngoh Chee Onn to Erni Suhaireen Zulkifli
Hi Erni,
Please refer below for the root cause and resolution, please retest after deployment on afternoon.
Root Cause: Report byte array conversion error when user try download from rpp back office.
Resolution: Change the byte array conversion method.
Thank you
#3
Updated by Erni Suhaireen Zulkifli about 6 years ago
- Status changed from Finished Development to User Acceptance Test
- % Done changed from 0 to 100
Issue has been tested and successfully passed.
This issue has been send for user retest
#4
Updated by Erni Suhaireen Zulkifli about 6 years ago
- Status changed from User Acceptance Test to Work Completed-End life cycle
Issue has been closed by user Hongyin at 13-07-2018