Support #8710
SCP ID :##4653##] : User Linking
Status: | Work Completed-End life cycle | Start date: | July 20, 2018 | |
---|---|---|---|---|
Priority: | High | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | - | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
please help to check why we return error code 51 when we invoke the token authentication for user switching.
[7/19/18 9:57:10:174 WIT] 0000002e SystemOut O ##### CONNECTING TO WS : https://172.31.75.71:443/rcasws/services/CASServices?wsdl
[7/19/18 9:57:10:189 WIT] 0000002e SystemOut O VERIFY TOKEN AUTHENTICATION: REQUEST MESSAGE
[7/19/18 9:57:10:189 WIT] 0000002e SystemOut O GLOBAL ID : IDGLOBAL1566764177
[7/19/18 9:57:10:189 WIT] 0000002e SystemOut O APPL ID : 100
[7/19/18 9:57:10:361 WIT] 0000002e SystemOut O VERIFY TOKEN AUTHENTICATION- CAS RESPONSE : <msg><msgHeader><responseCode>51</responseCode></msgHeader></msg>
History
#1 Updated by Stephanie Sufrapto about 6 years ago
- Status changed from New - Begin Life Cycle to Work Completed-End life cycle
- Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
- % Done changed from 0 to 100
Issue: Assign the user to wrong provider. Try to connect to Singapore but the data connected to Malaysia.
Solution: Redo the user linking.
#2 Updated by Stephanie Sufrapto about 6 years ago
Update.
Issue cause by the scheduler for sync the user linking from ID to MY is not running.
Asking ID team to try to run the scheduler and see if the issue still exist.
#3 Updated by Stephanie Sufrapto about 6 years ago
Update 06 August 2018
BII team trigger the wrong scheduler, the data still not synced.
ask BII team to trigger using https to start scheduler and issue is solved.
User able to switch to Maybank KL.
Zahir, kindly close this issue.