Support #8740
SCP ID :##4681##] : single user login - session expired
| Status: | Closed - End of life cycle | Start date: | August 03, 2018 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | BIB | Spent time: | 2.00 hours | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Case 1:-
TABUNG KEBAJIKAN PESERTA FELCRA SUNGAI M ALAU
2308816400789
username = TKPSM01160
Browser : Internet Explorer
Time stamp : 11.45 am
Browser : Google Chrome
Time stamp : 11.55a m
Case 2:-
CROSS INTEGRATION SDN.BHD.
2308816400891
Time stamp 1.50PM
Username:
Cisbisb
Case 3:-
Browser : Mozilla
Time stamp : 10.52 am
Browser : Google Chrome
Time stamp : 11.05a m
username = nsdf1approver
NS DAIRY FARM SDN BHD
2308816400804
History
#1
Updated by Ngoh Chee Ping about 6 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Ngoh Chee Ping to Zahir Abd Latif
- % Done changed from 0 to 100
Root Cause:
TOKEN_TYPE is null in BIB_USER table.
Solution:
Update the TOKEN_TYPE data using db script below:
update bib_user set token_type=1 where role='1' or role='3';
#2
Updated by Zahir Abd Latif about 6 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.