Support #8801
SCP ID :##4731##] : cannot approve trnx - error service unavailable
| Status: | Closed - End of life cycle | Start date: | September 27, 2018 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
ZS armin approver cannot approve transaction due to error' Service is current Unavailable
Timestamp: 27092018 12:49pm - 12:50pm
Based on OTP centre log:
Please check this issue urgently. Customer need to upload their salary payment by today.
History
#1
Updated by Stephanie Sufrapto almost 6 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
- % Done changed from 0 to 100
This issue happened due to UPASS 2 Windows Server getting maximum connections reached.
This issue is same as yesterday issue "WebSphere admin console and apps inaccessible". Did you configure the Windows Server follow what Hazri advised?
2018/09/27 12:49:04:825 ERROR upass.services.integration.WsIntegrationService: javax.xml.ws.WebServiceException: java.net.SocketException: No buffer space available (maximum connections reached?): connect
javax.xml.ws.WebServiceException: java.net.SocketException: No buffer space available (maximum connections reached?): connect
at org.apache.axis2.jaxws.ExceptionFactory.createWebServiceException(ExceptionFactory.java:175)
at org.apache.axis2.jaxws.ExceptionFactory.makeWebServiceException(ExceptionFactory.java:70)
at org.apache.axis2.jaxws.ExceptionFactory.makeWebServiceException(ExceptionFactory.java:128)
at org.apache.axis2.jaxws.core.controller.impl.AxisInvocationController.execute(AxisInvocationController.java:586)
at org.apache.axis2.jaxws.core.controller.impl.AxisInvocationController.doInvoke(AxisInvocationController.java:130)
at org.apache.axis2.jaxws.core.controller.impl.InvocationControllerImpl.invoke(InvocationControllerImpl.java:93)
at org.apache.axis2.jaxws.client.proxy.JAXWSProxyHandler.invokeSEIMethod(JAXWSProxyHandler.java:391)
at org.apache.axis2.jaxws.client.proxy.JAXWSProxyHandler.invoke(JAXWSProxyHandler.java:208)
at com.sun.proxy.$Proxy38.auth(Unknown Source)
at my.com.upass.secure.metric.ws.integration.SecureMetrixVerifyTokenService.invokeWsOperation(SecureMetrixVerifyTokenService.java:134)
at my.com.upass.secure.metric.ws.integration.SecureMetrixVerifyTokenService.invokeWsOperation(SecureMetrixVerifyTokenService.java:53)
at my.com.upass.services.integration.WsIntegrationService.retrieve(WsIntegrationService.java:95)
at my.com.upass.services.TokenManagementService.auth(TokenManagementService.java:379)
at my.com.upass.UPassControllerV2.secureMetrixVerifyToken(UPassControllerV2.java:1637)
at my.ws.upass.WS_UPass.wsSecureMetrixVerifyToken(WS_UPass.java:321)
#2
Updated by Zahir Abd Latif almost 6 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.