Support #8805
SCP ID :##4736##] : UNABLE TO ACTIVATE TOKEN (ID-0239774) MING BAKERY CAKE STORE (GOH LEE FUNG)
| Status: | Closed - End of life cycle | Start date: | October 04, 2018 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Single user gagal login . error > Your Security Token is inactive.Please proceed to reset Security Token for activation.
walaupun revoke telah buat.
company : MING BAKERY CAKE STORE
username : mingbakerycake
token : 2308712900219time stamp as attach:
History
#1
Updated by Yap Kah Yan almost 6 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
Root Cause: Invalid OTP
Solution: To check if user input correct OTP.
#2
Updated by Zahir Abd Latif almost 6 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.