Support #8809

SCP ID :##4741##] : instant transfer - timeout 08102018

Added by Zahir Abd Latif almost 6 years ago. Updated almost 6 years ago.

Status:Closed - End of life cycleStart date:October 09, 2018
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

As discussed, please help to extract timestamp for all instant trf that getting timeout due to fuse issue yesterday.
Sample transaction as below:

RIB Transaction Enquiry - Details

Transaction ID

20181008000016461414

Transaction Description

New Instant Transfer

Transaction Types

New Instant Transfer

Customer Name

KAMARUL AFZAM BIN KAMARUDIN

Transaction From Account No

2006521000056090

Transaction To Account No

8008598631

Transaction Amount

20.00

GST Charges

0.00

Transaction Date

08/10/2018 11:45:14 AM

Transaction Status:

Unsuccessful

Description:

Transaction Type|New Instant Transfer|Beneficiary Bank|CIMB Bank

Host Error Reason:

-

Beneficiary Account No:

8008598631

Beneficiary Bank ID:

CIBBMYKL

Beneficiary Bank Name:

CIMB Bank

Beneficiary Name:

JM SUN RAIN ENTERPRI CIMB

Payment Type:

open

RRN2:

-

RIB Transaction Enquiry - Details
Transaction ID

20181008000016461304

Transaction Description

New Instant Transfer

Transaction Types

New Instant Transfer

Customer Name

ZUBAIDAH BINTI SAIBUDIN

Transaction From Account No

1006911000083640

Transaction To Account No

8602607411

Transaction Amount

350.00

GST Charges

0.00

Transaction Date

08/10/2018 11:42:13 AM

Transaction Status:

Unsuccessful

Description:

Transaction Type|New Instant Transfer|Beneficiary Bank|CIMB Bank

Host Error Reason:

-

Beneficiary Account No:

8602607411

Beneficiary Bank ID:

CIBBMYKL

Beneficiary Bank Name:

CIMB Bank

Beneficiary Name:

TEE WEE HONG CIMB

Payment Type:

open

RRN2:

-

RIB Transaction Enquiry - Details
Transaction ID

20181008000016462030

Transaction Description

New Instant Transfer

Transaction Types

New Instant Transfer

Customer Name

MOHD HAFIDZ BIN BUANG

Transaction From Account No

1005271000071105

Transaction To Account No

16018020209672

Transaction Amount

1,500.00

GST Charges

0.00

Transaction Date

08/10/2018 12:00:26 PM

Transaction Status:

Unsuccessful

Description:

Transaction Type|New Instant Transfer|Beneficiary Bank|Bank Islam

Host Error Reason:

-

Beneficiary Account No:

16018020209672

Beneficiary Bank ID:

BIMBMYKL

Beneficiary Bank Name:

Bank Islam

Beneficiary ID:

630117015449

Beneficiary ID Type:

New I/C

Beneficiary Name:

MOHD HAFIDZ BIN BUAN BIMB

Payment Type:

open

RRN2:

-

RIB Transaction Enquiry - Details
Transaction ID

20181008000016460401

Transaction Description

New Instant Transfer

Transaction Types

New Instant Transfer

Customer Name

KHAIRI FAKHRUR RAZZI BIN MOHD

Transaction From Account No

2006111000240524

Transaction To Account No

556114505938

Transaction Amount

400.00

GST Charges

0.00

Transaction Date

08/10/2018 11:18:02 AM

Transaction Status:

Unsuccessful

Description:

Transaction Type|New Instant Transfer|Beneficiary Bank|Maybank

Host Error Reason:

-

Beneficiary Account No:

556114505938

Beneficiary Bank ID:

MBBEMYKL

Beneficiary Bank Name:

Maybank

Beneficiary Name:

AYIE RELOAD RESOURCE MBB

Recipient's Reference:

FUND

Payment Type:

open

RRN2:

-

RIB Transaction Enquiry - Details
Transaction ID

20181008000016459623

Transaction Description

New Instant Transfer

Transaction Types

New Instant Transfer

Customer Name

CHUNG KIM VUN

Transaction From Account No

2007491000060729

Transaction To Account No

160232156545

Transaction Amount

350.00

GST Charges

0.00

Transaction Date

08/10/2018 10:55:46 AM

Transaction Status:

Unsuccessful

Description:

Transaction Type|New Instant Transfer|Beneficiary Bank|Maybank

Host Error Reason:

-

Beneficiary Account No:

160232156545

Beneficiary Bank ID:

MBBEMYKL

Beneficiary Bank Name:

Maybank

Beneficiary Name:

SYLVIA BINTI SAMIDE MBB

Payment Type:

open

RRN2:

-

RIB Transaction Enquiry - Details
Transaction ID

20181008000016465228

Transaction Description

New Instant Transfer

Transaction Types

New Instant Transfer

Customer Name

MUHAMMAD KHALID BIN GAMPANG

Transaction From Account No

2006911000204105

Transaction To Account No

7059466396

Transaction Amount

600.00

GST Charges

0.00

Transaction Date

08/10/2018 01:30:36 PM

Transaction Status:

Unsuccessful

Description:

Transaction Type|New Instant Transfer|Beneficiary Bank|CIMB Bank

Host Error Reason:

-

Beneficiary Account No:

7059466396

Beneficiary Bank ID:

CIBBMYKL

Beneficiary Bank Name:

CIMB Bank

Beneficiary Name:

SUPARYANI TISNAWIRED CIMB

Recipient's Reference:

duit alas meja

Payment Type:

open

RRN2:

-

History

#1 Updated by Stephanie Sufrapto almost 6 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
  • % Done changed from 0 to 100

Issue is cause by FUSE Return error code WS002 to RIB kindly check with FUSE team.
FUSE add the decimal point after the amount instead of using the last 2 digit as decimal point.
(Correct example : Amount: 350.00, Response amount : 350.00)
(Issue : Amount: 350.00, Response amount : 35000.00)

Below is the response for transaction ID: 20181008000016459623.
[10/8/18 10:57:22:369 SGT] 0000002c SystemOut O [08/10/2018] [10:57:22:369] [INFO] [ESBeIBFTTransferServices]:283 - Acc Identification1 : 000200749100006072911 MYR
[10/8/18 10:57:22:369 SGT] 0000002c SystemOut O [08/10/2018] [10:57:22:369] [INFO] [ESBeIBFTTransferServices]:284 - Acc Identification2 : 160232156545
[10/8/18 10:57:22:369 SGT] 0000002c SystemOut O [08/10/2018] [10:57:22:369] [INFO] [ESBeIBFTTransferServices]:308 - Error Code : WS002
[10/8/18 10:57:22:369 SGT] 0000002c SystemOut O [08/10/2018] [10:57:22:369] [INFO] [ESBeIBFTTransferServices]:309 - Error Message : null
[10/8/18 10:57:22:385 SGT] 0000002c SystemOut O [08/10/2018] [10:57:22:385] [INFO] [ESBeIBFTTransferServices]:344 - Transaction Amt : 35000.00
[10/8/18 10:57:22:385 SGT] 0000002c SystemOut O [08/10/2018] [10:57:22:385] [INFO] [ESBeIBFTTransferServices]:345 - Transaction Code : CB00002

#2 Updated by Zahir Abd Latif almost 6 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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