Support #8820

SCP ID :##4752##] : astro trnx details not complete

Added by Zahir Abd Latif almost 6 years ago. Updated almost 6 years ago.

Status:Closed - End of life cycleStart date:October 17, 2018
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Please check IBAM display incomplete ASTRO trnx details...

1. 2nd trnx
Transaction ID 20180820000015477909
Transaction Description New Bill Payments
Transaction Types New Bill Payments
Customer Name AZAHIRIAH BT YUSUF MOHAMAD YUSUF
Transaction From Account No 1007021000046140
Transaction Amount 32.00
Customer Charges 0.00
GST Charges 0.00
Effective Date 20/08/2018
Transaction Date 20/08/2018 10:07:02 PM
Transaction Status: Successful
Host Error Reason: -
Bill Account No: 0851628795
Merchant ID: 202412
Payee Code: 250
Payee Channel: ePay
Payee Name: ASTRO
Product Code: ASTRO
Transaction Types: New Bill Payments
RRN2: -
2. 1st trnx
Transaction ID 20180820000015477809
Transaction Description New Bill Payments
Transaction Types New Bill Payments
Customer Name AZAHIRIAH BT YUSUF MOHAMAD YUSUF
Transaction From Account No 1007021000046140
Transaction Amount 32.00
Effective Date 20/08/2018
Transaction Date 20/08/2018 10:02:08 PM
Transaction Status: Successful
Host Error Reason: -
RRN2: -

Thank You.

History

#1 Updated by Stephanie Sufrapto almost 6 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
  • % Done changed from 0 to 100

The reason the details not shown is the data failed to input to database.
From the error log we found the exception, but to check further we need to have sysout log.
Since the systemOut log unavailable , we can't investigate more.

#2 Updated by Zahir Abd Latif almost 6 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

Also available in: Atom PDF