Support #8825
SCP ID :##4758##] : Multiple SMS for one transaction
| Status: | Closed - End of life cycle | Start date: | October 22, 2018 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
As spoken with Hafiz, One of our KFH online customer had done one instant transfer transaction at 9.23 am by today and transaction was successful but he got multiple transaction SMS message at 11.30 am, 11.35 am, 11.45 am and 11.51 am for his already done successful transaction (9.23 am by today). please help to do the necessary ASAP..Thanks
Transaction SMS received Mobile no:0123117496
Transaction message as follows:
RM0.00 KFH Online:InstantTrf - RM470.00
Successful on 22OCT18
09:32:52 Your balnce is RMxxxx Call 1300 888 534 for any query
History
#1
Updated by Zahir Abd Latif almost 6 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Norashikin ,Oct 23, 2018 01:16 PM:-
Dear Chee Ping;
Thank you for your support. After copied back the SMS Notification and TAC engine from production, there is no multiple notification received / reported. We will monitor and update if there is re-occurrence.
Issue closed in SCP.