Support #8866
SCP ID :##4785##] : RE: 20181105/RCMS/MY/MYMYSOLS/SOLSIS (M) SDN BHD/Password / 020V6EBNE (SD2197516/IM1653398) [MBBRCMSW-5370]
Status: | Work Completed-End life cycle | Start date: | November 14, 2018 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | - | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
Please assist to check why user (MYMYSOLS6A) unable to login into RCMS with error ‘you are not a valid user for this M2e (E10)’.
History
#1 Updated by Stephanie Sufrapto almost 6 years ago
- Status changed from New - Begin Life Cycle to Work Completed-End life cycle
- Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
- % Done changed from 0 to 100
Issue cause by failed to update one of table when create customer.
BBO will create a new user and bind to the same token and then request user to retry.