Support #8968

SCP ID :##4811##] : eCustody - Unable to login into SIT and UAT system

Added by Zahir Abd Latif almost 6 years ago. Updated over 5 years ago.

Status:Closed - End of life cycleStart date:December 06, 2018
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Currently facing problem with login into our eCustody SIT and UAT system.
There is NO changes made except CASCONFIG file changes.

Pls assist to trouble

History

#1 Updated by Najmi Pasarudin almost 6 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#2 Updated by Najmi Pasarudin almost 6 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback
  • Assignee changed from Najmi Pasarudin to Zahir Abd Latif
  • % Done changed from 0 to 90

Pending reply from customer.

Scenario:
Maybank update to their port connection number. As per their description, they update CAS config file and custody SIT/UAT failed to start. Later they reverted back to previous CAS config and still failed to start.

Possible cause:
The new port connection is not ready and the previous port connection already disabled. Pending their feedback.

#3 Updated by Najmi Pasarudin over 5 years ago

  • Status changed from Pending Customer Feedback to Development / Work In Progress
  • Assignee changed from Zahir Abd Latif to Najmi Pasarudin

Client still having problem with UAT application. From the log, it shows there is CAS connection problem.
Already replied to customer to check the configuration.

#4 Updated by Najmi Pasarudin over 5 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback

#5 Updated by Najmi Pasarudin over 5 years ago

  • Assignee changed from Najmi Pasarudin to Zahir Abd Latif

No reply on Weblogic configuration on eCustody UAT

#6 Updated by Zahir Abd Latif over 5 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 90 to 100

Issue closed in SCP.

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