Support #9088
SCP ID :##4823##] : RCMS Can't Login and Approve Delete UserID
| Status: | Work Completed-End life cycle | Start date: | December 19, 2018 | ||
|---|---|---|---|---|---|
| Priority: | Normal | Due date: | |||
| Assignee: | % Done: | 30% | |||
| Category: | - | Spent time: | - | ||
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Need your help. The user can't approve delete userID and login in RCMS. We already checked from the log and we get response code "6".
Screen capture and the log files on attachment.
History
#1
Updated by Zahir Abd Latif almost 6 years ago
- File 12-18-2018 5-08-23 PM.jpg added
- File 12-18-2018 5-45-35 PM.jpg added
- File cas.log added
#2
Updated by Rayvandy Gabbytian over 5 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
- % Done changed from 0 to 30
After investigation, this issue happens due to RCAS web service doesn't handle duplicate user id checking during user id creation.
Work in progress
#3
Updated by Rayvandy Gabbytian over 2 years ago
- Status changed from Development / Work In Progress to Work Completed-End life cycle