Task #926
IBAM: Upgrade user profile for call support
| Status: | Closed - End of life cycle | Start date: | May 26, 2011 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | June 21, 2011 | |
| Assignee: |  Tan Lee Yong | % Done: | 100% | |
| Category: | - | Spent time: | 24.00 hours | |
| Target version: | - |
Description
To add a tracing mechanism in user profile to trace user complaint cases
History
#1
Updated by Cheang Danniell over 13 years ago
- % Done changed from 0 to 20
Completed research on call support
Choosed OpenCRX or Call center management proposed by Hazri.
Will install both and figure out the usability.
#2
Updated by Tan Lee Yong over 13 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#3
Updated by Tan Lee Yong almost 13 years ago
- Status changed from Development / Work In Progress to Pending Review
- Assignee changed from Cheang Danniell to Tan Lee Yong
- % Done changed from 20 to 100
#4
Updated by Tan Lee Yong over 12 years ago
- Status changed from Pending Review to Closed - End of life cycle
Done. Decided to use SupportCenterPlus