Support #9496

SCP ID :##4869##] : CMS FPX : Unsuccesful Approved Transaction

Added by Nurul Akmal over 5 years ago. Updated over 5 years ago.

Status:Closed - End of life cycleStart date:February 12, 2019
Priority:NormalDue date:
Assignee:Hafizudin MD% Done:

100%

Category:MY BIBSpent time:-
Target version:-

Description

Hi Hafiz,
Kindly attend below request.

Please help to investigate on approved but failed transaction for FPX performed by one company.
Below is the details:

Approved txn date = 17-JAN-2019 11:53:13
Account No = 002141000148
Amount = 180834

Logs have been placed at below path:
\\10.20.8.35\Internet Banking\IB_Issues_and_Logs\17012019_ib_logs_new

Thank you.

History

#1 Updated by Zahir Abd Latif over 5 years ago

  • Status changed from New - Begin Life Cycle to Closed - End of life cycle
  • % Done changed from 0 to 100

Pending log files since Feb 12, 2019 03:18 PM.
Already follow up with KFH and still no update.
Closed at the moment.
Reopen if get the required log files.

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