Support #9496
SCP ID :##4869##] : CMS FPX : Unsuccesful Approved Transaction
Status: | Closed - End of life cycle | Start date: | February 12, 2019 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Hafizudin MD | % Done: | 100% | |
Category: | MY BIB | Spent time: | - | |
Target version: | - |
Description
Hi Hafiz,
Kindly attend below request.
Please help to investigate on approved but failed transaction for FPX performed by one company. Below is the details: Approved txn date = 17-JAN-2019 11:53:13 Account No = 002141000148 Amount = 180834 Logs have been placed at below path: \\10.20.8.35\Internet Banking\IB_Issues_and_Logs\17012019_ib_logs_new
Thank you.
History
#1 Updated by Zahir Abd Latif over 5 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- % Done changed from 0 to 100
Pending log files since Feb 12, 2019 03:18 PM.
Already follow up with KFH and still no update.
Closed at the moment.
Reopen if get the required log files.