Support #9653
SCP ID :##4886##] : eCustody File (Etiqa)
Status: | Closed - End of life cycle | Start date: | February 25, 2019 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | - | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
Etiqa
a. File generated by system with file naming convention as “Etiqa - e custody DATA UPLOAD_24.01.2019.sample.xls”. However, when uploaded into eCustody, system rejected with below error;
b. When saved into .xlsx > Able to upload.
c. Able to upload when saved into .xls from .xlsx.
d. Daily, client used the same file naming convention, but able to upload.
History
#1 Updated by Najmi Pasarudin over 5 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#2 Updated by Najmi Pasarudin over 5 years ago
- % Done changed from 0 to 10
Code return error:
Your InputStream was neither an OLE2 stream, nor an OOXML stream
#3 Updated by Najmi Pasarudin over 5 years ago
- % Done changed from 10 to 50
Java code return error:
Your InputStream was neither an OLE2 stream, nor an OOXML stream.
Cause:
It seems like the xls is actually not xls file. Tried to open using Google spreedsheet, also got error.
However, Microsoft Excel/Sheet tool can open the file. So, it is difficult to get the actual format.
#4 Updated by Najmi Pasarudin over 5 years ago
- Status changed from Development / Work In Progress to Pending Customer Feedback
- % Done changed from 50 to 90
Pending customer feedback.
Issue cause by faulty file format. Cannot fix from eCustody application code.
#5 Updated by Najmi Pasarudin over 5 years ago
- Assignee changed from Najmi Pasarudin to Zahir Abd Latif
#6 Updated by Zahir Abd Latif over 5 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 90 to 100
Issue closed in SCP.