Support #9653

SCP ID :##4886##] : eCustody File (Etiqa)

Added by Zahir Abd Latif over 5 years ago. Updated over 5 years ago.

Status:Closed - End of life cycleStart date:February 25, 2019
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Etiqa

a. File generated by system with file naming convention as “Etiqa - e custody DATA UPLOAD_24.01.2019.sample.xls”. However, when uploaded into eCustody, system rejected with below error;

b. When saved into .xlsx > Able to upload.

c. Able to upload when saved into .xls from .xlsx.

d. Daily, client used the same file naming convention, but able to upload.

History

#1 Updated by Najmi Pasarudin over 5 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#2 Updated by Najmi Pasarudin over 5 years ago

  • % Done changed from 0 to 10

Code return error:
Your InputStream was neither an OLE2 stream, nor an OOXML stream

#3 Updated by Najmi Pasarudin over 5 years ago

  • % Done changed from 10 to 50

Java code return error:
Your InputStream was neither an OLE2 stream, nor an OOXML stream.

Cause:
It seems like the xls is actually not xls file. Tried to open using Google spreedsheet, also got error.
However, Microsoft Excel/Sheet tool can open the file. So, it is difficult to get the actual format.

#4 Updated by Najmi Pasarudin over 5 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback
  • % Done changed from 50 to 90

Pending customer feedback.
Issue cause by faulty file format. Cannot fix from eCustody application code.

#5 Updated by Najmi Pasarudin over 5 years ago

  • Assignee changed from Najmi Pasarudin to Zahir Abd Latif

#6 Updated by Zahir Abd Latif over 5 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 90 to 100

Issue closed in SCP.

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