Bug #9770

UAT-User unable to pair mobile

Added by Anonymous over 5 years ago. Updated about 5 years ago.

Status:Work Completed-End life cycleStart date:March 11, 2019
Priority:NormalDue date:March 12, 2019
Assignee:-% Done:

100%

Category:-Spent time:-
Target version:-

Description

User unable to pair mobile

Step
1. Revoke "approver" at mobile
2. User try to pair
3. At enter username and password screen, after click "Next". System display

"Your Token type is invalid. Please contact your branch of accounts."

Refer my attachment.

User details
penrilathiraapp
Role : Approver
Secure Pass Type : Mobile UPASS

devivepairingerror.png (13 KB) Anonymous, March 11, 2019 14:38

History

#1 Updated by Najmi Pasarudin over 5 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#2 Updated by Najmi Pasarudin over 5 years ago

  • % Done changed from 0 to 50

#3 Updated by Najmi Pasarudin over 5 years ago

  • Status changed from Development / Work In Progress to Internal Testing
  • Assignee changed from Najmi Pasarudin to Anonymous
  • % Done changed from 50 to 90

Please retest.

User to test:
  1. User with VASCO token
  2. User with MOBILE UPASS
Module to test:
  1. Activate Token
  2. Device Pairing

#4 Updated by Anonymous about 5 years ago

  • Status changed from Internal Testing to Work Completed-End life cycle
  • % Done changed from 90 to 100

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