Support #9808

SCP ID :##4907##] : CustomerRegistrationServices

Added by Zahir Abd Latif over 5 years ago. Updated over 5 years ago.

Status:Closed - End of life cycleStart date:March 18, 2019
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Please help on error we found during CustomerRegistration via dcif.

Snapshot error log attached.

logmsscustomer.txt Magnifier (13.3 KB) Zahir Abd Latif, March 18, 2019 08:59

History

#1 Updated by Zahir Abd Latif over 5 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Rayvandy Gabbytian to Zahir Abd Latif

Gabby, Mar 17, 2019 04:59 PM:-

Please do check if the file hibernateOnlineRegRestful.cfg.xml exists? Kindly open the file, write down the JNDI connection name, 

and check inside Websphere - Resources - JDBC - Data Sources.

Also would like to check with you that RESTful online registation runs in cluster (2 legs) or 1 leg?
If Branch Registration System / Jetsweb pointing to load balancer. Then it means, 
server .39 and .40 must have hibernateOnlineRegRestful.cfg.xml file, with correct JDBC setting in websphere.

#2 Updated by Zahir Abd Latif over 5 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 0 to 100

Issue closed in SCP.

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