Support #9836
SCP ID :##4910##] : RE: Suspected Spam:RE: FW: FW: EDC Float Share Report as of Feb 01, 2019 (SD2370863/IM1801495) [MBBRCMSW-5775]
| Status: | Work Completed-End life cycle | Start date: | March 22, 2019 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Issue:
Corp ID: PHEDC1
Date: March 20, 2019
Time: Since 8:30AM. Also tried between 10:36-10:38AM
User ID: PHEDC12R
Error is encountered every time user key in the OTP.
Error message: System is currently not available, please try again later. (E98/E99)
History
#1
Updated by Stephanie Sufrapto over 5 years ago
- Status changed from New - Begin Life Cycle to Work Completed-End life cycle
- Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
- % Done changed from 0 to 100
We receive the Response form VASCO -205 Response Not Decimal
Issue cause by user input not numeric OTP. Able to print out 3 First character but there is alphabet in OTP
[3/20/19 10:37:41:717 MYT] 0000003e SystemOut O Validate field=tokenOTP, value= 91P
[3/20/19 10:37:41:766 MYT] 0000003e TokenManageme I TokenManagementServiceImpl.verifyTokenOTP() - verifyOTP1 - START 37207222-aec6-4972-91fb-7366297c3a0b
[3/20/19 10:37:41:769 MYT] 0000003e TokenManager I Return Code = -205
[3/20/19 10:37:41:770 MYT] 0000003e TokenManager I Return Code Description = Response Not Decimal
[3/20/19 10:37:41:770 MYT] 0000003e TokenManageme I TokenManagementServiceImpl.verifyTokenOTP() - verifyOTP1 - END 37207222-aec6-4972-91fb-7366297c3a0b [Time taken:4 ms]
[3/20/19 10:37:41:771 MYT] 0000003e TokenManageme I Response Code = -205