Support #9843

SCP ID :##4916##] : instant transfer failed

Added by Zahir Abd Latif over 5 years ago. Updated over 5 years ago.

Status:Work Completed-End life cycleStart date:March 26, 2019
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Staff complain having problem to make transaction to Public Bank today.

No deduction from account.

Kindly check on this matter.

Name: WAN SUHANA BINTI WAN ABAS (BUKIT PAYUNG)

Contact No: 0199768313

Username: WANSUHANA

IC: 730618115358

Acc No: 1006561000057969

((kindly refer attach image:))

Capture 1.PNG (54.2 KB) Zahir Abd Latif, March 26, 2019 10:56

History

#1 Updated by Stephanie Sufrapto over 5 years ago

  • Status changed from New - Begin Life Cycle to Pending Prod Deployment
  • Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
  • % Done changed from 0 to 100

Issue is because User didnt request TAC.
When user request TAC, the TAC is invalid.
User input invalid TAC 3 times and then locked.

[3/26/19 7:37:34:142 SGT] 00000021 SystemOut O [26/03/2019] [07:37:34:142] [ERROR] [IBBusinessException]:527 - [5] Request TAC is required.
[3/26/19 7:37:47:916 SGT] 0000002a SystemOut O [26/03/2019] [07:37:47:916] [ERROR] [IBBusinessException]:527 - [5] Request TAC is required.
[3/26/19 7:38:11:159 SGT] 00000043 SystemOut O [26/03/2019] [07:38:11:159] [ERROR] [IBBusinessException]:527 - [5] Request TAC is required.
[3/26/19 7:38:24:761 SGT] 0000002a SystemOut O [26/03/2019] [07:38:24:761] [ERROR] [IBBusinessException]:527 - [5] Request TAC is required.
[3/26/19 7:38:26:508 SGT] 00000043 SystemOut O [26/03/2019] [07:38:26:508] [ERROR] [IBBusinessException]:527 - [5] Request TAC is required.
[3/26/19 7:38:28:209 SGT] 00000043 SystemOut O [26/03/2019] [07:38:28:209] [ERROR] [IBBusinessException]:527 - [5] Request TAC is required.

[3/26/19 7:38:51:982 SGT] 00000021 SystemOut O [26/03/2019] [07:38:51:982] [ERROR] [IBBusinessException]:527 - [1] Invalid TAC.
[3/26/19 7:39:02:215 SGT] 00000030 SystemOut O [26/03/2019] [07:39:02:215] [ERROR] [IBBusinessException]:527 - [1] Invalid TAC.
[3/26/19 7:39:15:599 SGT] 00000058 SystemOut O [26/03/2019] [07:39:15:599] [ERROR] [IBBusinessException]:527 - [1] Invalid TAC.

#2 Updated by Stephanie Sufrapto over 5 years ago

  • Status changed from Pending Prod Deployment to Work Completed-End life cycle

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