Support #9847
SCP ID :##4919##] : Labuan FTT transaction missing
| Status: | Closed - End of life cycle | Start date: | March 28, 2019 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | Labuan BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
We received complaint from user there are FTT transactions which unable to locate in BVMC and Corus.
Below are the details. All the transactions performed on 27/03/2019
1. IB 305786 (USD670.00)
2. IB 305777 (USD2,861.97)
3. IB 305774 (USD90,487.40)
4. IB 305772 (USD10,000.00)
5. IB 305782 (SGD600.00)
6. IB 305791 (USD28,103.00)
We will update once logs are available
History
#1
Updated by Yap Kah Yan over 5 years ago
- Category changed from MY BIB to Labuan BIB
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
Suspect due to unstable server as the logs for BV is missing.
Still pending on nohup logs to investigate.
#2
Updated by Zahir Abd Latif over 5 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.