Bug #9890

Approval: Display "Error while performing your request" after confirm

Added by Erni Suhaireen Zulkifli over 5 years ago. Updated over 5 years ago.

Status:Work Completed-End life cycleStart date:April 09, 2019
Priority:NormalDue date:April 11, 2019
Assignee:Erni Suhaireen Zulkifli% Done:

100%

Category:Authorization - Approval Spent time:-
Target version:-

Description

Path: IBAM > Authorization > Approval > BBE Authorization

Bug: Display "Error while performing your request" after confirm

Step to reproduce:
1. Approve/Reject on action:

1.1 Edit Fees Maintenance
1.2 Delete Fess Maintenance

2. Click "Confirm" button at Confirm Page

Current Result: "Error while performing your request"

Expected Result: Should display result page

History

#1 Updated by Erni Suhaireen Zulkifli over 5 years ago

  • Description updated (diff)

#2 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn over 5 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#3 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn over 5 years ago

  • Status changed from Development / Work In Progress to Internal Testing
  • Assignee changed from Ngoh Chee Onn to Erni Suhaireen Zulkifli
  • % Done changed from 0 to 90

Hi Erni,

Please refer below for the root cause and resolution, please try again after deployment done afternoon.

Root cause : Incorrect bean update into table cause exception.
Resolution : Update correct bean to update into table.

Thank you

#4 Updated by Erni Suhaireen Zulkifli over 5 years ago

  • Due date changed from April 10, 2019 to April 11, 2019
  • Status changed from Internal Testing to Development / Work In Progress
  • Assignee changed from Erni Suhaireen Zulkifli to Ngoh Chee Onn
  • % Done changed from 90 to 80

Hi Chee Onn,

System currently facing "Error while performing your request" at IBAM > BBE > Content > Fees Maintenance > Select any category

#5 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn over 5 years ago

  • Status changed from Development / Work In Progress to Internal Testing
  • Assignee changed from Ngoh Chee Onn to Erni Suhaireen Zulkifli
  • % Done changed from 80 to 90

Hi Erni,

That was data issue in database, please try again.

Thank you

#6 Updated by Erni Suhaireen Zulkifli over 5 years ago

  • Status changed from Internal Testing to Work Completed-End life cycle
  • % Done changed from 90 to 100

Tested and Passed

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