Bug #9891

Mobile IIOS - System display wrong error message

Added by Anonymous over 5 years ago. Updated over 4 years ago.

Status:Work Completed-End life cycleStart date:April 10, 2019
Priority:NormalDue date:April 12, 2019
Assignee:-% Done:

100%

Category:-Spent time:-
Target version:-

Description

1. Wrong error message

Step
1. User change time ( fast forward the time 30 mins from actual time)
2. User try to login

Result : Refe attachment

Expected : Error message should be related to the GMT or time.

2. No gap between "BSN Logo" and "Login your BSN account" wording

Result : Refer my attachment

Expected : Should have bit gap.

image1.png (246 KB) Anonymous, April 10, 2019 11:41

gmt_server error.jpg (38.1 KB) Anonymous, February 06, 2020 10:25

login screen updated.jpg (43.9 KB) Anonymous, February 06, 2020 10:35

History

#1 Updated by Aditya Prathama about 5 years ago

  • Status changed from New - Begin Life Cycle to Finished Development
  1. error message fixed to "This device not using GMT local time"
  2. logo overlap fixed.

development complete.

#2 Updated by Aditya Prathama almost 5 years ago

  • Status changed from Finished Development to Internal Testing
  • Assignee changed from Aditya Prathama to Anonymous

check this ticket please,

#3 Updated by Anonymous over 4 years ago

  • Status changed from Internal Testing to Development / Work In Progress
  • Assignee changed from Anonymous to Aditya Prathama

Issue no 1 :

System still display "Service is currently unavailble" when changing GMT time.

Expected : "This device not using GMT local time"

Suspect : Encryption issue

Issue no 2 :

Tested and passed.

#4 Updated by Aditya Prathama over 4 years ago

  • Status changed from Development / Work In Progress to Internal Testing
  • Assignee changed from Aditya Prathama to Anonymous

after the encryption implemented. this error wont show. this error is indicator for the time is not correct. if the time is not correct the encryption wont work. and server does not know to differentiate this is global error or client time error.

#5 Updated by Anonymous over 4 years ago

  • File gmt_server error.jpg added
  • Status changed from Internal Testing to Work Completed-End life cycle
  • % Done changed from 0 to 100

Tested and passed for both issue.

Erro message updated for GMT issue

"Service is currently unavailable"

*Sharing error message with "server error" issue.

#6 Updated by Anonymous over 4 years ago

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