Support #9964

SCP ID :##4991##] : kfhonline - field to answer question is not available

Added by Zahir Abd Latif over 5 years ago. Updated about 5 years ago.

Status:Closed - End of life cycleStart date:May 30, 2019
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY BIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Seems to be system bugs for 3rd party transfer. Security question is prompted but the field to answer the question is not available

Date/Time : 30/05/2019,10:40 AM - 11 AM
Log : \\10.20.8.35\Internet Banking\IB_Issues_and_Logs\30052019_ib-logs

Kindly assist

History

#1 Updated by Zahir Abd Latif about 5 years ago

  • Status changed from New - Begin Life Cycle to Closed - End of life cycle
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Kah Yan, Jun 3, 2019 10:56 AM:-

Thank you for the data. 
As per our conversation, we will need the user to replicate this issue with Penril team present.
Kindly arrange a date/time for us to perform this, dependent to user's availability.

No email reply from user since 3 June 2019.
Closed at the moment. Reopen if persist.

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