Support #9985
[SCP ID :##5013##] : TAC request issue
| Status: | Work Completed-End life cycle | Start date: | June 27, 2019 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Customer complaint that he received multiple SMS TAC. He confirm that he only request once.
OID SMS_CREATESTAMP SMS_IBREF_NO SMS_CUST_NAME SMS_HP_NO SMS_MESSAGE SMS_SERVICE SMS_STATUS CREATION_DATE SMS_GUID SMS_PROVIDER
1734247 2019-06-27 12:16:10.977 20190627000024014514 harminderjeet 60166654325 AGRONet:27 Jun 2019 12:16:10,TAC requested for Instant Trf. to/for HARMINDERJEET SING. RM4,000.00, TAC:399913, Call 1 300 88 2476 for inquiries.TQ. TAC Request -1 2019-06-27 00:00:00.000 6b13fc1d-e33d-40d3-a9b8-880cad92c198 INFOBIP
1734164 2019-06-27 12:11:07.407 20190627000024014297 harminderjeet 60166654325 AGRONet:27 Jun 2019 12:11:07,TAC requested for Instant Trf. to/for BALBIR KAUR R S . RM400.00, TAC:568481, Call 1 300 88 2476 for inquiries.TQ. TAC Request -1 2019-06-27 00:00:00.000 3023f68406bd45988db66a8abb285efb MK
1734107 2019-06-27 12:07:15.907 20190627000024014131 harminderjeet 60166654325 AGRONet:27 Jun 2019 12:07:15,TAC requested for Instant Trf. to/for BALBIR KAUR R S . RM500.00, TAC:243135, Call 1 300 88 2476 for inquiries.TQ. TAC Request 1 2019-06-27 00:00:00.000 NULL NULL
1734106 2019-06-27 12:07:15.750 20190627000024014130 harminderjeet 60166654325 AGRONet:27 Jun 2019 12:07:15,TAC requested for Instant Trf. to/for BALBIR KAUR R S . RM500.00, TAC:074690, Call 1 300 88 2476 for inquiries.TQ. TAC Request 1 2019-06-27 00:00:00.000 NULL NULL
1734105 2019-06-27 12:07:15.750 20190627000024014129 harminderjeet 60166654325 AGRONet:27 Jun 2019 12:07:15,TAC requested for Instant Trf. to/for BALBIR KAUR R S . RM500.00, TAC:633745, Call 1 300 88 2476 for inquiries.TQ. TAC Request -1 2019-06-27 00:00:00.000 204c7e75-30b7-4ed9-bba2-a2bb269df5e1 INFOBIP
1734069 2019-06-27 12:04:48.683 20190627000024014026 harminderjeet 60166654325 AGRONet:27 Jun 2019 12:04:48,TAC requested for Instant Trf. to/for HARMINDERJEET S N . RM700.00, TAC:618313, Call 1 300 88 2476 for inquiries.TQ. TAC Request -1 2019-06-27 00:00:00.000 63497e99bf56400dbf1c952c771578ae MK
1734037 2019-06-27 12:02:22.927 20190627000024013920 harminderjeet 60166654325 AGRONet:27 Jun 2019 12:02:22,TAC requested for Instant Trf. to/for BALBIR KAUR A/P RA. RM500.00, TAC:186755, Call 1 300 88 2476 for inquiries.TQ. TAC Request -1 2019-06-27 00:00:00.000 4f214258245d4b66bd3d191a06185d34 MK
1733792 2019-06-27 11:45:59.447 20190627000024013223 harminderjeet 60166654325 AGRONet:27 Jun 2019 11:45:59,TAC requested for Instant Trf. to/for BALBIR KAUR A/P RA. RM500.00, TAC:485512, Call 1 300 88 2476 for inquiries.TQ. TAC Request -1 2019-06-27 00:00:00.000 0cb78ffb-4039-4743-917f-f3d5a9bccb91 INFOBIP
1733791 2019-06-27 11:45:59.197 20190627000024013219 harminderjeet 60166654325 AGRONet:27 Jun 2019 11:45:59,TAC requested for Instant Trf. to/for BALBIR KAUR A/P RA. RM500.00, TAC:235746, Call 1 300 88 2476 for inquiries.TQ. TAC Request -1 2019-06-27 00:00:00.000 214fd1dd-1048-46c9-a7da-3467000c4f6a INFOBIP
1733790 2019-06-27 11:45:59.197 20190627000024013220 harminderjeet 60166654325 AGRONet:27 Jun 2019 11:45:59,TAC requested for Instant Trf. to/for BALBIR KAUR A/P RA. RM500.00, TAC:461115, Call 1 300 88 2476 for inquiries.TQ. TAC Request -1 2019-06-27 00:00:00.000 a46d6f1c-ad7e-4029-ba35-fb4d73e4f260 INFOBIP
1733749 2019-06-27 11:42:57.297 20190627000024013116 harminderjeet 60166654325 AGRONet:27 Jun 2019 11:42:57,TAC requested for Instant Trf. to/for HARMINDERJEET SING. RM1,500.00, TAC:525038, Call 1 300 88 2476 for inquiries.TQ.
History
#1
Updated by Stephanie Sufrapto about 5 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- % Done changed from 0 to 100
The issue cause when user click the tac request multiple times under second.
We suggest to disable the TAC button after request the TAC. User will need to back to confirm page first to able re-trigger TAC.
Waiting agrobank to feedback
#2
Updated by Stephanie Sufrapto about 5 years ago
- Status changed from Pending Customer Feedback to Work Completed-End life cycle
- Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
No feedback.
Please close this . TQ