B - Production Support » Agrobank Support

January 09, 2017

15:01 Support #6977 (Closed - End of life cycle): [SCP ID :##3567##] : Application log naming convention

Issue closed in SCP. Zahir Abd Latif

14:59 Support #6981 (Closed - End of life cycle): [SCP ID :##3571##] : Sabasun initiator unable to login

Issue closed in SCP. Zahir Abd Latif

January 04, 2017

16:43 Support #6977 (Pending Customer Feedback): [SCP ID :##3567##] : Application log naming convention

Unable to do the task due to limitation at log4j
Yap Kah Yan

10:11 Support #6981 (Internal Testing): [SCP ID :##3571##] : Sabasun initiator unable to login

Root Cause: Database column terminationDate in trnx history retrieve empty. So return null Value.
Solution: Add co... Stephanie Sufrapto

09:30 Support #6981: [SCP ID :##3571##] : Sabasun initiator unable to login

Hi Stephanie,
please update your findings.
thank you Yap Kah Yan

January 03, 2017

15:31 Support #6981 (Closed - End of life cycle): [SCP ID :##3571##] : Sabasun initiator unable to login

Hi,
Kindly attend below request:
Customer AgronetBIZ informs that they cannot login to BIB page with error ‘Sessi... Zahir Abd Latif

10:30 Support #6977 (Closed - End of life cycle): [SCP ID :##3567##] : Application log naming convention

Hi,
Kindly attend below request:
Please help to set the application log filename by adding date/time instead of n... Zahir Abd Latif

10:16 Support #6933 (Closed - End of life cycle): [SCP ID :##3525##] : DB IB Not Stable causing service...

Issue closed in SCP. Zahir Abd Latif

December 22, 2016

14:56 Support #6966 (Internal Testing): [SCP ID :##3551##] : 0102652 SMS PIN ERROR AMJ JAYA SOLUTION (...

The fix already provide in Support #6962. Is the same problem Support #6962, Ngoh Chee Ping

12:35 Support #6966 (Work Completed-End life cycle): [SCP ID :##3551##] : 0102652 SMS PIN ERROR AMJ JA...

Hi,
Kindly attend below request.
customer didn’t receive SMS Pin for CA to reset password. Below are the customer... Zahir Abd Latif

12:27 Support #6759 (User Acceptance Test): [SCP ID :##3453##] : Bill Payment SYABAS issue

Norhaidah Md Dasuki

December 21, 2016

17:14 Support #6759: [SCP ID :##3453##] : Bill Payment SYABAS issue

updated in sit preprod Yap Kah Yan

December 20, 2016

17:50 Support #6911 (User Acceptance Test): [SCP ID :##3510##] : KADA ISSUE

Send to IT for SIT/UAT
D:\was-workspace\04 Deployed WAR files to PRE PRODUCTION\ID067
path of war file Norhaidah Md Dasuki

17:41 Support #6930 (User Acceptance Test): [SCP ID :##3523##] : IBAM : ERROR WHILE CHECKER CLICK EDIT ...

Send for SIT/UAT Norhaidah Md Dasuki

16:32 Support #6759 (Pending SIT Deployment): [SCP ID :##3453##] : Bill Payment SYABAS issue

Kah Yan, Please proceed SIT environment for this fix. TQ Norhaidah Md Dasuki

16:30 Support #6911 (Pending SIT Deployment): [SCP ID :##3510##] : KADA ISSUE

Kah Yan, Please prepare SIT environment for this fix.TQ Norhaidah Md Dasuki

16:27 Support #6930 (Pending SIT Deployment): [SCP ID :##3523##] : IBAM : ERROR WHILE CHECKER CLICK EDI...

Kah Yan, kindly prepare SIT/UAT environment for this fix. Thank you. Norhaidah Md Dasuki

12:53 Support #6930 (Pending Review): [SCP ID :##3523##] : IBAM : ERROR WHILE CHECKER CLICK EDIT COMPAN...

Hi Kak Haida,
Kindly review Test Result attached.
Thank you. Nurul Akmal

11:45 Support #6930: [SCP ID :##3523##] : IBAM : ERROR WHILE CHECKER CLICK EDIT COMPANY PROFILE IN BIB ...

Please test using this url: https://10.6.6.20/ibam.sit.sms/common/Login.do
The fix is included in this instance. Yap Kah Yan

December 17, 2016

16:56 Support #6933: [SCP ID :##3525##] : DB IB Not Stable causing service disruption

The are 2 MSSQL serves, both connected with SAN handle by DELL EQUALLOGIC. Initial setup was the SAN disk 8x 600GB di... Ahmad Hazri

December 16, 2016

16:59 Support #6930: [SCP ID :##3523##] : IBAM : ERROR WHILE CHECKER CLICK EDIT COMPANY PROFILE IN BIB ...

Hi Jeng Wei,
Kindly assist to provide URL for this testing.
Thank you. Nurul Akmal

16:11 Support #6930 (Internal Testing): [SCP ID :##3523##] : IBAM : ERROR WHILE CHECKER CLICK EDIT COMP...

Hi akmal,
Please check for this. Tq Tan Jeng Wei

16:11 Support #6759 (Pending Review): [SCP ID :##3453##] : Bill Payment SYABAS issue

Hi Kak Haida,
Attached is Test Result Bill Payment SYABAS issue for BIB and RIB.
Please be noted that this issue... Erni Suhaireen Zulkifli

16:08 Support #6930: [SCP ID :##3523##] : IBAM : ERROR WHILE CHECKER CLICK EDIT COMPANY PROFILE IN BIB ...

Please deploy to sit and ask QA to test. After that pass to illah. Ngoh Chee Ping

15:55 Support #6930: [SCP ID :##3523##] : IBAM : ERROR WHILE CHECKER CLICK EDIT COMPANY PROFILE IN BIB ...

Hi chee Ping,
root/cause: view Bean issues.
solution: add rentasCharges,companyLimitAmount,autoSweepingCharges,ap... Tan Jeng Wei

11:03 Support #6933: [SCP ID :##3525##] : DB IB Not Stable causing service disruption

Dear Hazri,
Kindly assist.
Thanks. Zahir Abd Latif

09:38 Support #6933 (Closed - End of life cycle): [SCP ID :##3525##] : DB IB Not Stable causing service...

Hi Erni,
Could you attend below request due to Kah Yan and Chee Ping on leave.
Please be informed ib experiencing... Zahir Abd Latif

December 15, 2016

18:29 Support #6930 (Development / Work In Progress): [SCP ID :##3523##] : IBAM : ERROR WHILE CHECKER C...

Based on the log file, this is the error found.
[2016-12-15 10:01:57,531 ERROR](com.ib.ibss.enterprise.services.ss10... Ngoh Chee Ping

12:18 Support #6930 (Closed - End of life cycle): [SCP ID :##3523##] : IBAM : ERROR WHILE CHECKER CLICK...

Hi,
Kindly attend below request.
Error While Checker Click Edit Company Profile
(IBAM > AUTHORIZATION > APPROVA... Zahir Abd Latif

December 13, 2016

11:08 Support #6893 (Closed - End of life cycle): [SCP ID :##3505##] : AGRONET REGISTRATION PROBLEM (MO...

Issue closed in SCP. Zahir Abd Latif

11:08 Support #6846 (Closed - End of life cycle): [SCP ID :##3482##] : Payment reference issue

Issue closed in SCP. Zahir Abd Latif