B - Production Support » Agrobank Support

January 13, 2017

10:06 Support #6966 (Work Completed-End life cycle): [SCP ID :##3551##] : 0102652 SMS PIN ERROR AMJ JA...

NORAZLILAH BINTI KHAMDAN
12/16/16
to Ngoh, Agrobank, SIMON, Tan, NADHIRA, NORHAYATI, me
Dear Chee Ping,
As at y... Nurul Akmal

09:18 Support #7031 (Closed - End of life cycle): [SCP ID :##3599##] : Customer still unable to receive...

Hi,
Kindly attend below request:
Customer still unable to receive sms pin.
Request to check as below detail :
... Zahir Abd Latif

January 12, 2017

10:23 Support #7017 (Development / Work In Progress): [SCP ID :##3591##] : epay transaction not capture...

30/11/2016 9:08 - Appserver1 - server1
[11/30/16 9:08:46:910 SGT] 00000025 SystemErr R org.hibernate.exception.L... Yap Kah Yan

January 10, 2017

17:45 Support #7017 (Closed - End of life cycle): [SCP ID :##3591##] : epay transaction not captured in...

Hi,
Kindly attend below request:
Recently there are many epay transaction that not capture in IB which cause it n... Zahir Abd Latif

January 09, 2017

15:01 Support #6977 (Closed - End of life cycle): [SCP ID :##3567##] : Application log naming convention

Issue closed in SCP. Zahir Abd Latif

14:59 Support #6981 (Closed - End of life cycle): [SCP ID :##3571##] : Sabasun initiator unable to login

Issue closed in SCP. Zahir Abd Latif

January 04, 2017

16:43 Support #6977 (Pending Customer Feedback): [SCP ID :##3567##] : Application log naming convention

Unable to do the task due to limitation at log4j
Yap Kah Yan

10:11 Support #6981 (Internal Testing): [SCP ID :##3571##] : Sabasun initiator unable to login

Root Cause: Database column terminationDate in trnx history retrieve empty. So return null Value.
Solution: Add co... Stephanie Sufrapto

09:30 Support #6981: [SCP ID :##3571##] : Sabasun initiator unable to login

Hi Stephanie,
please update your findings.
thank you Yap Kah Yan

January 03, 2017

15:31 Support #6981 (Closed - End of life cycle): [SCP ID :##3571##] : Sabasun initiator unable to login

Hi,
Kindly attend below request:
Customer AgronetBIZ informs that they cannot login to BIB page with error ‘Sessi... Zahir Abd Latif

10:30 Support #6977 (Closed - End of life cycle): [SCP ID :##3567##] : Application log naming convention

Hi,
Kindly attend below request:
Please help to set the application log filename by adding date/time instead of n... Zahir Abd Latif

10:16 Support #6933 (Closed - End of life cycle): [SCP ID :##3525##] : DB IB Not Stable causing service...

Issue closed in SCP. Zahir Abd Latif

December 22, 2016

14:56 Support #6966 (Internal Testing): [SCP ID :##3551##] : 0102652 SMS PIN ERROR AMJ JAYA SOLUTION (...

The fix already provide in Support #6962. Is the same problem Support #6962, Ngoh Chee Ping

12:35 Support #6966 (Work Completed-End life cycle): [SCP ID :##3551##] : 0102652 SMS PIN ERROR AMJ JA...

Hi,
Kindly attend below request.
customer didn’t receive SMS Pin for CA to reset password. Below are the customer... Zahir Abd Latif

12:27 Support #6759 (User Acceptance Test): [SCP ID :##3453##] : Bill Payment SYABAS issue

Norhaidah Md Dasuki

December 21, 2016

17:14 Support #6759: [SCP ID :##3453##] : Bill Payment SYABAS issue

updated in sit preprod Yap Kah Yan

December 20, 2016

17:50 Support #6911 (User Acceptance Test): [SCP ID :##3510##] : KADA ISSUE

Send to IT for SIT/UAT
D:\was-workspace\04 Deployed WAR files to PRE PRODUCTION\ID067
path of war file Norhaidah Md Dasuki

17:41 Support #6930 (User Acceptance Test): [SCP ID :##3523##] : IBAM : ERROR WHILE CHECKER CLICK EDIT ...

Send for SIT/UAT Norhaidah Md Dasuki

16:32 Support #6759 (Pending SIT Deployment): [SCP ID :##3453##] : Bill Payment SYABAS issue

Kah Yan, Please proceed SIT environment for this fix. TQ Norhaidah Md Dasuki

16:30 Support #6911 (Pending SIT Deployment): [SCP ID :##3510##] : KADA ISSUE

Kah Yan, Please prepare SIT environment for this fix.TQ Norhaidah Md Dasuki

16:27 Support #6930 (Pending SIT Deployment): [SCP ID :##3523##] : IBAM : ERROR WHILE CHECKER CLICK EDI...

Kah Yan, kindly prepare SIT/UAT environment for this fix. Thank you. Norhaidah Md Dasuki

12:53 Support #6930 (Pending Review): [SCP ID :##3523##] : IBAM : ERROR WHILE CHECKER CLICK EDIT COMPAN...

Hi Kak Haida,
Kindly review Test Result attached.
Thank you. Nurul Akmal

11:45 Support #6930: [SCP ID :##3523##] : IBAM : ERROR WHILE CHECKER CLICK EDIT COMPANY PROFILE IN BIB ...

Please test using this url: https://10.6.6.20/ibam.sit.sms/common/Login.do
The fix is included in this instance. Yap Kah Yan

December 17, 2016

16:56 Support #6933: [SCP ID :##3525##] : DB IB Not Stable causing service disruption

The are 2 MSSQL serves, both connected with SAN handle by DELL EQUALLOGIC. Initial setup was the SAN disk 8x 600GB di... Ahmad Hazri