B - Production Support » Agrobank Support

May 25, 2017

09:00 Support #7468 (Closed - End of life cycle): Re: [Request ID :##3856##] : IB Query request by EBD

Issue closed in SCP. Zahir Abd Latif

09:00 Support #7469 (Closed - End of life cycle): Re: [Request ID :##3857##] : Request Data Extraction ...

Issue closed in SCP. Zahir Abd Latif

09:00 Support #7470 (Closed - End of life cycle): [SCP ID :##3858##] : Request to enable estatement dow...

Issue closed in SCP. Zahir Abd Latif

May 23, 2017

15:38 Support #7469 (Pending Customer Feedback): Re: [Request ID :##3857##] : Request Data Extraction -...

provide attached query Yap Kah Yan

15:37 Support #7468 (Pending Customer Feedback): Re: [Request ID :##3856##] : IB Query request by EBD

provide attached query Yap Kah Yan

15:36 Support #7470 (Pending Customer Feedback): [SCP ID :##3858##] : Request to enable estatement down...

Please set the status to online for service info ESTMNT
in order to view e-Statement in RIB
IBAM > Content > SER... Yap Kah Yan

12:00 Support #7470 (Closed - End of life cycle): [SCP ID :##3858##] : Request to enable estatement dow...

Hi,
Kindly attend below request:
we would like to enable estatement download at AGRONet. Before this it has inclu... Zahir Abd Latif

11:48 Support #7469 (Closed - End of life cycle): Re: [Request ID :##3857##] : Request Data Extraction ...

Hi Kahyan
Please assist to attend this case.
Detail of this case please refer to the request email - SCP 3857 Ahmad Hazri

11:32 Support #7468 (Closed - End of life cycle): Re: [Request ID :##3856##] : IB Query request by EBD

Hi Kahyan
Kindly attend this case, detail template in the email request - SCP 3856
Ahmad Hazri

May 22, 2017

08:42 Support #7428 (Work Completed-End life cycle): [SCP ID :##3821##] : Bulk Payment transaction deta...

Migrated to production on 20/05/2017 ID 072 Yap Kah Yan

08:40 Change #7299 (Closed - End of life cycle): [SCP ID :##3740##] : To remove IBG charges in transact...

Migrated to production on 20/05/2017 ID 072 Yap Kah Yan

May 19, 2017

16:49 Support #7441 (Closed - End of life cycle): [SCP ID :##3835##] : Approver failed to login BIB

Issue closed in SCP. Zahir Abd Latif

10:15 RIB Support #6573 (Closed - End of life cycle): Re: [SCP ID :##3365##] : pay transaction not updated ...

- The deadlock issue is being address in IB Assessment activity.
- Item closed at SCP. Ahmad Hazri

May 18, 2017

14:59 Support #7441 (Pending Customer Feedback): [SCP ID :##3835##] : Approver failed to login BIB

upass
Root Cause: agro-upass-2.0-SNAPSHOT.jar not same with production
Solution: replace agro-upass-2.0-SNAPSHOT.ja... Yap Kah Yan

May 15, 2017

10:28 Support #7441 (Closed - End of life cycle): [SCP ID :##3835##] : Approver failed to login BIB

Hi,
Kindly attend below request:
Please help to check. Approver/single user failed to login BIB at DR. Detail as ... Zahir Abd Latif

09:04 Support #7414 (Closed - End of life cycle): [SCP ID :##3813##] : ISS Production Issue

Issue closed in SCP. Zahir Abd Latif

09:04 Support #7435 (Closed - End of life cycle): [SCP ID :##3828##] : BIB Single User AQUA ECO TRADING...

Issue closed in SCP. Zahir Abd Latif

May 11, 2017

09:19 Support #7428: [SCP ID :##3821##] : Bulk Payment transaction details table numbering and paginati...

Changes will be delivered in KADA enhancement All Status Yap Kah Yan

09:14 Support #7435 (Pending Customer Feedback): [SCP ID :##3828##] : BIB Single User AQUA ECO TRADING ...

Root Cause: Token not sync (error code: 114)
Solution: revoke and assign back to same user Yap Kah Yan

09:09 Support #7435 (Development / Work In Progress): [SCP ID :##3828##] : BIB Single User AQUA ECO TRA...

Ngoh Chee Ping

May 09, 2017

17:39 Support #7435 (Closed - End of life cycle): [SCP ID :##3828##] : BIB Single User AQUA ECO TRADING...

Hi,
Kindly attend below request:
Kindly need your assistance to check on this issue, customer just perform FTL fo... Zahir Abd Latif

May 05, 2017

17:49 Support #7428 (Work Completed-End life cycle): [SCP ID :##3821##] : Bulk Payment transaction deta...

Hi,
Kindly attend below request:
As agreed in CMS meeting today. Please proceed with the changes.
Please refer a... Zahir Abd Latif

14:22 Change #7299: [SCP ID :##3740##] : To remove IBG charges in transaction history (RIB/BIB)

Pending UAT sign off Yap Kah Yan

14:22 Support #7414 (Pending Customer Feedback): [SCP ID :##3813##] : ISS Production Issue

0 count for BIB Subscriber
Root cause: missing mapping in hibernate.cfg
Fix: To add the mapping
Log file size
R... Yap Kah Yan

May 02, 2017

11:41 Support #7414 (Closed - End of life cycle): [SCP ID :##3813##] : ISS Production Issue

Hi,
Kindly attend below request:
Dear Support,
Please check below issue:
1. ISS log file size too large
!h... Zahir Abd Latif