B - Production Support » Agrobank Support

July 03, 2018

16:59 Support #8644 (Pending Customer Feedback): SCP ID :##4614##] : SI TRNX ISSUE - 3rd Party Fund Tra...

Root Cause: Get value from wrong AppConfig (based on whichever SI transaction is 1st RIB/BIB)
Solution: Override set... Yap Kah Yan

July 02, 2018

14:34 Support #8644 (Closed - End of life cycle): SCP ID :##4614##] : SI TRNX ISSUE - 3rd Party Fund Tr...

Hi Stephanie,
Kindly attend below request.
Customer, ZADA SINAR ENTERPRISE make query on transaction dated 1 July... Zahir Abd Latif

June 26, 2018

10:08 Support #8618 (Pending Prod Deployment): SCP ID :##4600 ##] : 20180620 Customer unable to login C...

Issue cause by deadlock, system unable to update BIB_USER table
one the solution to solve deadlock has deployed to... Stephanie Sufrapto

June 21, 2018

17:35 Support #8619 (Work Completed-End life cycle): SCP ID :##4601##] : 20180621 option to disallow th...

Suggest to bank to suspend the user through IBAM.
Kindly close this issue.
TQ
Stephanie Sufrapto

10:35 Support #8619 (Work Completed-End life cycle): SCP ID :##4601##] : 20180621 option to disallow th...

Hi Stephanie,
Kindly attend below request.... Nurul Akmal

10:31 Support #8618 (Closed - End of life cycle): SCP ID :##4600 ##] : 20180620 Customer unable to logi...

Hi Stephanie,
Kindly attend below request.... Nurul Akmal

June 11, 2018

12:11 Support #8459 (Work Completed-End life cycle): [SCP ID :##4561##] : Data Housekeeping issue

Migrated to production.
Migration 089 (07/06/2018)
Please close the issue.
Thank you Stephanie Sufrapto

12:11 Support #8452 (Work Completed-End life cycle): [SCP ID :##4553 ##] : AGRONETBIZ(Prod) : Bulk Pay...

Migrated to production.
Migration 089 (07/06/2018)
Please close the issue.
Thank you Stephanie Sufrapto

12:06 Support #8452: [SCP ID :##4553 ##] : AGRONETBIZ(Prod) : Bulk Payment Transaction status Pending ...

Dear Stephanie,
Any update on this issue?
Can I close this issue now?
Thanks. Zahir Abd Latif